8 Waves Creative
6 Chestnut Street
Amesbury, MA 01913
What’s this?
Your privacy is paramount to us! In short, what follows here below is our detailed explanation and policies that explain what information is collected on our website and the fact that we don’t distribute your information to anyone – ever.
Our Policy reflects our intent to comply fully and even exceed the General Data Protection Regulation (GDPR) standards with respect to information gathered through our website, https://8wavescreative.com/, and any related subdomains we use.
The GDPR defines personal data as any information that can identify an individual, directly or indirectly. Information like names, identification numbers, location data, or online identifiers. This definition applies to all businesses in the U.S. as well as other parts of the world.
By using our website at 8wavescreative.com, you’re agreeing to this Policy. If you do not agree with our Privacy Policy, you should not use our website.
Definitions
- “Non-Personal Information” (NPI) is information that is in no way personally identifiable as yours. As someone visiting our website, NPI is obtained automatically when you access our website with a web browser. You are an anonymous IP address and an anonymous user/visitor of the website.
- “Personally Identifiable Information” (PII) is non-public information that is personally identifiable to you. It is only obtained with your agreement and we ask for it so that we can provide you with a product or service. PII may include information like your name, your home/office address, email address, business or mobile phone number, some location data, an online identifier, and/or one or more factors specific to your physical, physiological, genetic, mental, economic, cultural, or social identity.
Our Commitment to Your Privacy
Our Privacy Policy outlines to you what PII we would from you, how/where we store that information (if at all), your rights to obtain a copy of that information, or modify that information that we collected from you.
Outside of what is outlined below, we never share, sell, or reveal to a third party any information collected through our website.
Our entire team at Waves Creative is committed to your security and privacy. We take this very seriously, and we’re always looking for ways to better enjoy your online experience.
Information We Collect
Information you Provide Us
We collect personal information only when you request information about our services and/or our products. We collect information that you submit through our website forms/bots, live chat, or phone conversations with anyone on our team. We also collect your information when for the
delivery of white paper, research, reporting, or to schedule an event/meeting. This information is only taken on our website or otherwise with your consent. This information includes the following categories:
- Your Personal Contact Information, such as name, phone number and email address, mailing address as is necessary.
- 8 Waves Creative services and products you may be interested in purchasing, including possible scopes of work, offerings and fee requests.
- Your Company Information, including company website domain/URL, whether your company is a current customer, a perspective new client, referral or business partner.
Generally, you will have full control over the amount and type of information you provide to us when using our website, website forms, live chats and email communications.
As a visitor to our website, feel free to browse our website to find out more about us, what we do, and how we work. You’re never required to sign in or provide us with any information as a website visitor.
Information Collected Automatically
When you use our website, we do automatically collect some certain information depending on the settings and interaction of your device and the interaction of your browser. This information is automatically gathered depending on the mobile device, desktop device, and browser(s) you use. The information is gathered to create an enhanced user experience…just for you.
Cookies
Like most websites today, we use “Cookies.” A Cookie is a piece of data temporarily stored on your computer or mobile device through your web browser.
These Cookies can be used to identify how you interacted with our website and what pages you viewed and when. At times, we also use these Cookies to personalize some impactful marketing content and research that we provide to you.
Additional Information Gathered Automatically
We automatically record some information when you visit our website whether it’s your first visit or other visits. This information includes the URL, the IP address, browser name/type, the language, and the day and time you visited us here.
This information is used as part of a larger data perspective – so we can analyze trends of our website visitors, better their experience and even customize the communications and information that we provide.
If you visit our website other times, we may combine that information as an aggregate report/view. We may also aggregate the other information we know about you from previous visits to the website and information you have provided previously. In such a case, the data could be combined to identify you personally, even if you are not logged into or sign in to our website.
Google Analytics Privacy Policy
Our website at 8wavescreative.com and subdomains utilize “Google Analytics” to collect information about how our website is used by you and others. Google Analytics collects information such as how many times our users visit our site, which pages they visit, what time they visit us and potentially, what other sites they used prior to coming to this website. We use the information provided from Google Analytics to improve our site, our services offered and
our products too. Google Analytics only collect your IP address that is assigned to you on the same date that you visit our website. It does not collect your name or other identifying personal information.
We use Google Analytics to gather some data, but don’t worry – we don’t mix that info with anything that could personally identify you. When you visit our site, Google Analytics puts a little cookie on your browser, but it’s only for recognizing you as a unique user next time you drop by. This cookie is strictly for Google’s use, and they’ve got rules in place about how they handle and share the data. If you want to keep things on the down-low, you can disable cookies on your browser, and Google Analytics won’t recognize you on your return visits. Easy peasy! If you’re curious about the nitty-gritty details, you can check out Google Analytics’ Terms of Use here:
http://www.google.com/analytics/terms/us.html. And if you’re ever in the mood to opt out of Google Analytics altogether, here’s the link to do just that: https://tools.google.com/dlpage/gaoptout.
Do Not Track Settings
Some web browsers have a feature called “Do Not Track” settings. You can use them to ask our website not to keep tabs on your moves while you’re hanging out with us. Just a heads up, though – our website might not always follow these settings even if your browser sends them our way. But don’t worry, it doesn’t affect how we stick to our Privacy Policy in any other way. We’re all about keeping things transparent and respectful!
Providing You With Requested Service/Products & Fulfilling Contractual Obligations
When it comes to the services and products you’ve asked us for, or any contracts we’ve got going on, we might need to use your Personally Identifiable Information (PII). You know, stuff like chatting about the nitty-gritty of the job, payments, or other related topics. When you create an account with us, snag a product/service, or give a thumbs up to our terms and conditions, it’s like we’re forming a little agreement dance between us. And to keep that dance smooth, we’ve got to process the info you share with us. Sometimes, this might include PII, and we’ll use that information for a few reasons:
- Making sure it’s really you for security reasons.
- Dropping some knowledge and suggestions on awesome products and services.
- Rolling out our products and services, like keeping things updated, secure, and troubleshooting when needed. We might also team up with third-party pals (like payment processors, website-hosting heroes, and other support champs) to make it all happen. But no worries, they only get the info they need for their job and can’t use your personal data for anything else.
- Sprucing up, personalizing, and fine-tuning our services and products.
We’re in this based on the idea that there’s a contract between us or that you’ve given us the green light to use your info even before we officially seal the deal. This info party continues until the contract ends or one of us decides to call it quits under the terms we’ve laid out.
Information we’ll process with your consent
So, let’s talk about the nitty-gritty of the info game when you’ve given us the thumbs up.
When there’s no official contract between us, but you’re cruising through our website or asking for more details about what we’re up to, our products & services, you’re basically giving us the green light to process some info, possibly Personally Identifiable Information (PII).
We like to keep things crystal clear, so we aim to get your explicit consent whenever we can. You might notice us popping the question when it comes to using cookies or if
you’re cool with receiving messages from us. And hey, sometimes you might give a little nod without even realizing it—like when you shoot us an email and we get back to you.
Now, when we shoot you a message about our business, we’re using the contact info you shared to chat about techie stuff, new goodies, or anything else that might catch your interest. We might drop you emails with great industry info or promotional stuff about what we’re up to. But guess what? You’re the boss here. If you’re not feeling the communication vibe, you can always let us know by checking or unchecking those boxes on the form where you share your info.
Here’s the deal: unless you’ve given us the green light for a specific purpose, we’re not using your info to personally identify you. We might mix it together in a general way to give us the big picture, like checking out how a particular page on our website is doing.
And just so you know, we’ll keep the info party going until you decide to hit pause by withdrawing your consent or it’s pretty clear you’ve moved on. If you ever want to call it quits, just drop us a line using the contact info at the end of this policy or follow the unsubscribe instructions in our messages. Easy peasy!
Legally Required Releases of Information
We may be legally required to disclose your PII, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, customers, third party partners, employees, and affiliates.
Other Legitimate Interest
We may process information or use it to communicate with you on the basis that doing so is necessary to achieve a legitimate interest, either to you or to us. Where we use your information on this basis, we do so after having given careful consideration to:
- whether the same objective could be achieved through other means
- whether processing (or not processing) might cause you harm
- whether you would expect us to process your data, and whether you would consider it reasonable to do so
For example, we may process your data or communicate with you for any of the following purposes:
- advertising and marketing to you, which includes sending promotional communications, targeting advertising, and presenting you relevant offers based on information you provide or our prior dealings.
- operating our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
- record-keeping for the proper and necessary administration of our business
- responding to customer complaints or service requests
- responding to unsolicited communications from you to which we believe you would expect a response.
- protecting and asserting the legal rights of any party
- insuring against or obtaining professional advice that is required to manage business risk.
- protecting your interests where we believe we have a duty to do so.
We will continue to use this information for this purpose until the legitimate interest no longer exists or such use is not necessary to achieve the legitimate interest.
Our use of re-marketing
Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve you an advertisement for our products or services when you visit some other website. We may use a third party to provide us with re-marketing services from time to time. If
so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.
Disclosures to Successor
If our business is acquired or merges, in whole or in part, with another business, we retain the right to transfer your PII to the new business. The new business would retain the right to use your PII according to the terms of this Privacy Policy, as updated or as changed by the new business, subject to applicable law. You will have the opportunity to opt out of any such transfer if we determine that the new business has privacy policies that differ materially from ours or that do not comply with applicable law.
Obtaining, Changing or Deleting Your Information
Access to your personal information
You may review certain information that we hold about you by signing in to your account on our website. To obtain a copy of all the information we maintain about you, you may send us a request using the contact information at the end of this Policy. After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.
Remove or change your Information.
If you wish us to remove or change PII that you have provided us, you may contact us at the contact information at the end of this Policy or, if available, through a tool on our website. This may limit the service we can provide to you.
Verification of your Information
When we receive any request to access, edit or delete PII, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
Retention Period for Personal Data
Except as otherwise mentioned in this Policy, we keep your PII only for as long as required by us:
- to provide you with the services or products you have requested, or otherwise to fulfil or enforce a contract between us.
- to continue to provide the best possible user experience to visitors who return to our website to collect information and educational materials.
- to comply with other law, including for any period demanded by tax authorities; o
- to support a claim or defense in any court or in any legal, regulatory, or administrative proceeding.
Limitation of Liability
You assume the sole risk of transmitting your information as it relates to the use of this website, and for any data corruptions, intentional interceptions, intrusions, or unauthorized access to information, or of any delays, interruptions to or failures preventing the use this Website. In no event shall 8 Waves Creative be liable for any direct, indirect, special, consequential, or monetary damages, including fees, and penalties in connection with your use of materials posted on this Website or connectivity to or from this site to any other site.
Our Email Policy
We comply with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third-party without your permission (except in the sale or transfer of our business).
Other Websites
Our website may contain links to other websites. You understand that these websites are not under our control and are not subject to our Privacy Policy. These websites will likely have their own privacy policies, and we urge you to read those policies before using the website. We have no responsibility for these websites and provide links to these websites solely for your convenience. You acknowledge that your use and access of these other websites is solely at your own risk. It is your responsibility to check the privacy policies of these other websites to see how they treat your personal information.
Our services sometimes include preparing or recommending content for customers’ websites that are built, hosted and/or maintained using a third party’s content management system or other facilities, but 8 Waves Creative does not control the content of any customer websites. 8 Waves
Creative is not responsible for enforcing our customers’ privacy policies or determining whether the customers’ policies or practices comply with applicable law. We are in no way responsible or liable for the collection and use of personal information by our customers from their websites or otherwise resulting from our marketing services.
Changes to Our Privacy Policy
We reserve the right to change this privacy policy at any time. If our company decides to change this Privacy Policy, we will post those changes on our website, so our users and customers are always aware of what information we collect, use, and disclose. In all cases, your continued use of our website or our services and products after any change to this Privacy Policy will constitute your acceptance of such change.
Questions about Our Privacy Policy
If you have any questions about our Privacy Policy, please contact us as follows: By email: [email protected]
8Waves Creative
6 Chestnut Street, Amesbury, MA 01913